| Any person who requires any service related to said infrastructure must initiate the process by telephone attention | The Center for Social Services for Primary Care of the Totana City Council has adapted, since this week, its facilities and its customer service system to the new situation generated by COVID-19, giving greater prominence to interviews and telephone contacts, with the aim of reducing the population's movements to the center's headquarters to what is strictly necessary.For this first week of June, given the persistent risk of contagion generated by the COVID-19 health crisis and the process established at the national, regional and local levels to return to an institutional activity as similar as possible to the previous moment In the pandemic, the Center for Social Services for Primary Care has promoted a new procedure adapted to the new social reality.The initial attention to the demand will always be by phone, so that a professional will attend to and assess the circumstances of each person and will provide the necessary guidance on the most appropriate process to respond to the situation of need within the competence of the Center.
During this process, a face-to-face appointment will be arranged with the person in those cases that are necessary.The person interested in being attended by the Social Services Center can present their situation by calling 968 418 177 from 9 a.m.
to 1:30 p.m.
Monday to Friday.
