| The Municipal Socialist Group of Totana presented in the last May plenary session a motion to resume the figure of "Defender of the Neighbor" in the city of Totana | In Totana, the figure of the Defender of the Neighbor was key to the defense of the rights of totaneros and totaneras in previous times and an essential piece of Citizen Participation.
This charge, which for the first time fell to Ángel Poveda Flores.
However, currently this position is vacant, with Julia de la Peña being the last person to hold the position, leaving Totana without a figure to defend the rights of neighbors to receive their complaints or claims for delays, inattentions or deficiencies in the operation of the services, when the resolution of these has not been reasonably satisfactory or has not received a reply within the period.It must be said that this motion was presented before the Covid-19 crisis, but due to the cancellation of the plenary activity of the Totana City Council during the "State of Alarm" by unanimous decision of Mr.
Mayor, it was postponed for the restart Of the same.However, despite this delay and the abrupt change in the needs of our neighbors due to the impact of the crisis, this motion is now more relevant.
In addition to being an element that will increase the instruments of citizen participation to claim and express complaints or claims for delays, neglects or deficiencies in the operation of services, when the resolution of these has not been reasonably satisfactory or has not received a reply in the term.For socialists, the residents of Totana must be the center of municipal management and the Administration belongs to civil society, not to public managers, nor to politicians on duty, nor to interest groups outside the citizens' will.
Public Administrations serve so that citizens can live as such, so that society functions properly and have instruments and resources that allow individuals to coexist fairly and safely.The Municipal Socialist Group of Totana considers that many of the claims made by our neighbors are considered to have ended without a concrete solution to the citizen.
Other claims, by exceeding the municipal scope, do not enter into the merits of the matter, transferring the responsibility to the competent body and that is why we see the return of this figure to the municipality as necessary and that is why the Ombudsman Figure is necessary Village.
